Tom van den Heuvel

Ran into an issue? Learn how to troubleshoot the most common issues here.

Troubleshooting & Frequently Asked Questions

Error When Publishing Product Updates

AI Crawler Access Shows as Blocked

Product Optimizations Are Not Appearing Live

FAQs Are Not Showing on Product Pages

How to remove existing Product Schema from your theme

Why use FAQ Schema on Product Pages (FAQPage Schema)

Product stuck in “Processing” for a long time

Tables in AI Article Autopilot are showing transparent borders

Feedback

Roadmap

Learn more on how to get started in just 5 simple steps, and learn about the AI Visibility Score.

Getting Started

Get StoreRank.ai running in 5 simple steps. Complete setup takes about 12 minutes.

Quick Setup Guide

After generating AI-optimized FAQs in StoreRank, you'll want to display them on your product pages where customers can see them. This guide shows you exactly how to add the FAQ section to your Shopify theme.

How to Display FAQs on Your Product Pages

Your AI Visibility Score is a proprietary 0-100 rating that measures how well your store is optimized for AI discovery and recommendation.

Understanding Your AI Visibility Score

StoreRank finds high-potential keywords, generates fully optimized articles, and publishes them on autopilot, so your store becomes a source AI platforms trust and cite.

AI Article Autopilot

How to Use the AI Article Autopilot

How to Add Custom Topics

Why Don't I See Search Volume for My Topics?

I Don’t Like the Generated Content, What Can I Do?

How Does the Auto-Fill Calendar Work?

When Does My Article Get Generated?

Understanding Your Article Score

Where do my AI Article Autopilot articles get published?

Monitor when AI platforms like ChatGPT, Claude, and Gemini mention your brand in response to customer queries. Think of it as SEO rank tracking, but for AI search results.

AI Mentions Tracker

Track how AI platforms discover, mention, and recommend your brand across ChatGPT, Claude, and Google Gemini.

How to use the AI Mentions Tracker?

Monitor how your brand performs against competitors in AI responses and identify opportunities for improved positioning.

How to use Competitor Analysis?

Understand how AI platforms describe your brand and identify opportunities to improve brand perception and positioning.

How does the Sentiment Analysis work? 

Learn how to get more actual revenue and traffic coming to your store and products. 

AI Traffic & Revenue Analysis

Understand where your AI traffic comes from and which products generate revenue

How to use the AI Traffic & Revenue Analytics?

Learn more about how to setup the AI Optimized Schema Settings so LLMs can understand your store and products better.

AI Schema & Crawler Access

Schema markup provides structured data that helps AI platforms understand and accurately cite your business information.

How does the Schema Markup Setup work? 

How to know which schema to activate/disable in StoreRank.ai

Ensure AI platforms can discover, crawl, and understand your store content through proper crawler access configuration.

How does the AI Crawler Access (llms.txt) work?

Learn more about the AI Product Content Optimizer and how this feature will help you to increase the likelyhood of being mentioned in LLMs like ChatGPT, Claude & Perplexity.

AI Product Content Optimizer

The AI Content Optimizer transforms your product content to rank higher in AI search results and recommendations.

How to use the AI Product Content Optimizer?

The Content Settings page controls how StoreRank.ai generates and optimizes content across your store.

Content Settings

What does the AI Product Content Optimizer generate?

How to change the language in the AI Content Optimizer

How to filter on your Best-Selling Products first in the AI Content Optimizer

How to Export, Edit, and Bulk Publish Optimized Product Content (CSV)

Custom metafield mapping: read and write AI content to any field (Advanced)

Learn more about our money back guarantee, how to manage your billing settings and more. 

Billing

All billing for StoreRank.ai runs through the Shopify App Store. This means you never have to worry about separate invoices, payment methods, or billing systems. Everything is handled inside your Shopify admin.